Introduction
Barnsnape Consulting have worked with this client over the three year journey to define and launch this business transformation programme enabled by SAP. The scope of the programme includes:
Front office processes and call handling.
Billing and back office data processing.
Delivery of management information.
Barnsnape were involved with this programme from the start; working with the Directors […]
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Project Brief
Our client was one of the UK’s leading water companies. A few months prior to entering the new regulatory period, our client had received its final determination from the regulator – Ofwat. In light of the determination it had finalised its business plan and identified the transformation programme that was implicit at […]
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Project Brief
Barnsnape Consulting have worked with this energy company over approximately twelve months to lead the definition of the programme to de-risk the management of its £7 billion of direct costs for energy.
Our brief was to provide a number of leadership roles to take the programme from being a well understood business concept, but with […]
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Our client, a major multi-utility with several million customers, engaged Barnsnape Consulting to help to manage the implementation of a major IT enabled business transformation programme for residential customers. One of the key areas of focus was to analyse the risks involved in the programme delivery.
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