Our client, a major multi-utility with several million customers, engaged Barnsnape Consulting to help to manage the implementation of a major IT enabled business transformation programme for residential customers. One of the key areas of focus was to analyse the risks involved in the programme delivery.
articles
Risk Management
Shell LubeAnalyst
On the 28th October 2008 the largest Pilot country deployment (Brazil) went live for the LubeAnalyst programme, marking a very significant milestone in the evolution of the service for the Shell Lubricants business. Brazil was the third in a series of pilot countries with earlier successes in Malaysia and Singapore going live in August 2008.
Thames Water
Thames Water is the UK’s largest water company, with more than 13 million customers. It manages 20,000 miles of water mains, 100 water treatment works, 40,000 miles of sewers and 351 sewerage treatment works.
Business Design
Our client, a major multi-utility with several million customers, engaged Barnsnape Consulting to manage the definition of a large business change and systems replacement programme.
The Barnsnape team have experience of several significant similar programmes and we have found that a key phase, often overlooked, is comprehensive consideration of the desired business model and organisation as it will be in the future.
news
November 2009
Ten golden rules to avoid delays in ERP projects, published on 14th October in ComputerWeekly.
October 2009
Barnsnape launches Asset Management Practice. Focussed on providing strategic capital maintenance investment planning and associated services. Underpinned by a range of tools to perform asset management optimisation and PAS 55 assessment.
July 2009
Barnsnape launches Dispute Resolution service.
February 2009
The GIS Foundation programme managed by Barnsnape Consulting for a major UK water company, wins the Geospatial Excellence Award at Map World Forum, held in February 2009.