Introduction
Barnsnape Consulting have worked with this client over the three year journey to define and launch this business transformation programme enabled by SAP. The scope of the programme includes:
Front office processes and call handling.
Billing and back office data processing.
Delivery of management information.
Barnsnape were involved with this programme from the start; working with the Directors […]
Project Brief
Our client was one of the UK’s leading water companies. A few months prior to entering the new regulatory period, our client had received its final determination from the regulator – Ofwat. In light of the determination it had finalised its business plan and identified the transformation programme that was implicit at […]
Project Brief
Barnsnape Consulting have worked with this energy company over approximately twelve months to lead the definition of the programme to de-risk the management of its £7 billion of direct costs for energy.
Our brief was to provide a number of leadership roles to take the programme from being a well understood business concept, but with […]
Our client, a major multi-utility with several million customers, engaged Barnsnape Consulting to help to manage the implementation of a major IT enabled business transformation programme for residential customers. One of the key areas of focus was to analyse the risks involved in the programme delivery.
On the 28th October 2008 the largest Pilot country deployment (Brazil) went live for the LubeAnalyst programme, marking a very significant milestone in the evolution of the service for the Shell Lubricants business. Brazil was the third in a series of pilot countries with earlier successes in Malaysia and Singapore going live in August 2008.
Thames Water is the UK’s largest water company, with more than 13 million customers. It manages 20,000 miles of water mains, 100 water treatment works, 40,000 miles of sewers and 351 sewerage treatment works.
Our client, a major multi-utility with several million customers, engaged Barnsnape Consulting to manage the definition of a large business change and systems replacement programme.
The Barnsnape team have experience of several significant similar programmes and we have found that a key phase, often overlooked, is comprehensive consideration of the desired business model and organisation as it will be in the future.
Our client, a leading UK energy retailer and subsidiary of a global energy retailing parent company, had a resource issue in recruiting permanent staff within one of its functions. The function had been up and running for 2.5 years and comprised a core permanent team of 11 staff and a flexible resource of 35 contractors. Recruitment of contract staff had been relatively easy, whilst permanent staff had proven to be difficult. Competition for permanent staff was particularly competitive in their location. The manager had restructured and now urgently needed to redefine roles, kick-start the recruitment process and create a compelling development framework for permanent staff in the roles identified.
Our client, an emerging powerhouse of the offshore IT industry, is a strategic partner to a leading international energy major. All areas of our client’s business have shown phenomenal growth and the expectations of our client’s partner go beyond the traditional “bread and butter” of offshoring. The energy major looks to its strategic IT partners to provide thought leadership and best in class capability in supporting the business needs of processes that are increasingly globally streamlined.
Our client, an emerging powerhouses of the offshore IT industry, is a strategic partner to a leading international energy major with in the UK. All areas of our client’s business have shown phenomenal growth. Its core technical capability is internationally acknowledged as the solid foundation for growth. Increasingly, it is admired for a bold, acquisition-led strategy towards higher value-added services.
archive